Current Openings

Current Openings

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Responsibilities

• Participation in the ITIL processes Incident, Problem, Change and Order Management

• Assisting in the developing business reports for higher management and clients.

• Manage the complete processes in patch, release, and Capacity Management

• Support for the central control operating processes, especially at the interfaces

• Cooperation in quality assurance and building internal workflows

• Assisting in the calculation of process performance for customer orders

• Planning of data processing and consolidation of data sources

Requirements

• Business graduate with 5+ relevant experience in business process engineering

• Expertise in ITIL & ITSM concepts – ITIL V3 Certification is a must

• Extensive experience in the processes of Incident, Problem and Change Management

• Sound knowledge of IT service operations

• Experience in the areas of process design and control

• Strong communication skills with good command over English

• Good presentation skills and team skills

Responsibilities

  • Planning, managing and monitoring of large and complex projects
  • Controlling large onsite and offshore team with technical expertise
  • Coordinating with clients and stakeholders on project objectives and deliverable.
  • Experience with contract management, risk management and change management
  • Handling project reporting and project documentation
  • Managing resource availability and allocation and ensure the project goes smooth.
  • Responsible for taking client’s sign off on project deliverable and assist in project closure.

Requirements

  • Should be a PMP certified professional
  • Should possess minimum 10+ years of experience in Project Management
  • Graduated in computer science and a MBA from a reputed business school.
  • Experience in managing sophisticated and complex product development
  • Working knowledge of MS Project and MS Visio.

 

Interested candidates can send their resumes to careers@proclarify.com

Requirements

  • Minimum 5 years of core software development experience using Perl
  • Should have indepth knowledge of technologies like XML, REST, OOP, CPAN, DNS, Git
  • Strong working exposure with MySQL database technology.
  • Excellent communication skills, persuasion and Assertiveness
  • Should have been a part of large and enterprise level application development.
  • Should carry team spirit and fun at work
  • Should be a graduate in computer science or have relevant experience

Interested candidates can send their resumes to careers@proclarify.com

Responsibilities

  • Should be able to direct and manage business operations of all ITSM projects from initiation to closure.
  • Review and advise on project budget proposals and assist account management team necessary.
  • Ability to track and monitor all project milestones and deliverables and report them to client accordingly.
  • Identify and manage project dependencies and critical path.
  • Accept and assess status reports, change requests, and requirements documentation to ensure smooth project progression.
  • Conduct project postmortems and create a recommendations report in order to identify successful and unsuccessful project elements.
  • Coach, mentor, motivate, and supervise project team leads, team members, and vendors, and influence them to take positive action and accountability for their assigned work.
  • Report to C-level executives on project status on a timely manner.
  • Adhere to SLAs and ensure the service expectations of customers are being met

Requirements

  • Should be a MBA graduate with minimum 12+ years of experience handling project/business operations
  • Excellent communicator with customer management skills and has common sense.
  • Experience in using CRM and ticketing system
  • Expertise in using reporting tools like MS Project, Word,  Excel, Power Point & Visio
  • Excellent written and verbal communications skills in English

Interested candidates can send their resumes to careers@proclarify.com

Responsibilities

  •         Primarily support Linux / UNIX Systems architecture
  •         Managing of directory services including LDAP
  •         Managing system backup, archive and restore as required
  •         Work with monitoring tools to maintain system and network health
  •         Work with desktop support staff when necessary to provide additional troubleshooting support
  •         Network Trouble Shooting and Maintenance of Cisco Hardware (Certifications will be a plus)
  •         Working closely with the technical and functional team to help design systems and infrastructure

Requirements

  •         A university degree or equivalent experience in an IT related organization
  •         Minimum of 5 years experience in UNIX/Linux system administration
  •         Advanced Perl scripting knowledge
  •         Should have strong networking and IT security knowledge
  •         Strong experience working with  firewalls, VPNs, proxies, Email & Encryption Gateways, Web Application Firewalls, wireless solutions and MDM solutions
  •         Must be fluent in English and have excellent communication skills both verbal and written.

 

Interested candidates can send their resumes to careers@proclarify.com

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Proclarify is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, or national origin.

What we look for?

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